Associating Google accounts on mobile devices

Warning

  • Having setup a network mask in Google SSO configuration prevents associating mobile devices through SSO.

For user having already migrated to Google for Work

  • On the device, remove the Google account firstname.lastname@mycompany.com

    • Go to Parameters > Accounts
    • Select « Google »
    • Select your account firstname.lastname@mycompany.com
    • Open the menu (upper right corner) and select « Delete the account »
    • Confirm

  • Add the account you just deleted

    • Go to Parameters > Accounts > Add an account
    • Select « Google »
    • Select « Existing account»
    • If on Android <= 4 or on some iOS devices, open the menu (upper right corner) and select « Connect through Web browser »
    • Accept conditions by clicking on « OK »
    • Enter your email, without your password, continue
    • You are re-directed to Trustelem. Enter your email, this time with your usual password

  • The account is ready to use.

For users who have not yet migrated to Google for Work

  • Go to Parameters > Accounts > Add an account
  • Select « Google »
  • Select « Existing account»
  • If on Android <= 4 or on some iOS devices, open the menu (upper right corner) and select « Connect through Web browser »
  • Accept conditions by clicking on « OK »
  • Enter your email, without your password, continue
  • You are re-directed to Trustelem. Enter your email, this time with your usual password